POLICIES

SHIPPING AND REFUND POLICY:

STANDARD SHIPPING FOR MADE TO ORDER PIECES PROCESSING AND SHIPPING TAKES APPROXIMATELY 2-4 WEEKS.

SPRING/SUMMER READY-TO-WEAR PIECES (ONLY IF SPECIFIED) CAN TAKE UP TO 7-14 BUSINESS DAYS.

 

​PRE-ORDER SHIPPING TAKES APPROXIMATELY 4-8 WEEKS, PLEASE SIGN UP FOR OUR EMAIL LIST INCASE OF EARLY SHIPMENT OR PRODUCTION DELAY UPDATES. YOU MAY ALSO CONTACT OUR CUSTOMER SERVICE TEAM VIA EMAIL FOR UPDATES CONCERNING YOUR PRE-ORDER.

IF YOUR ORDER IS DELAYED BEYOND 4-8 WEEKS, YOU'RE ELIGIBLE FOR A REFUND!

 

IF YOU HAVE NOT RECEIVED TRACKING/SHIPPING CONFIRMATION BEYOND OUR POLICIES STATED PROCESSING TIME, YOU ARE ELIGIBLE FOR A REFUND UPON REVIEW (WE WILL CHECK FOR EMAIL CONFIRMATION AND ORDER NUMBER PRIOR TO A REFUND APPROVAL).  

 

RETURNS ARE NOT ALLOWED UNLESS YOU HAVE RECEIVED THE WRONG ITEM OR SIZE.

FOR STANDARD PIECES PROCESSING AND SHIPPING TAKES APPROXIMATELY 2-4 WEEKS. IF YOUR ORDER IS DELAYED, YOU'RE ELIGIBLE FOR A REFUND!

EXCHANGES ARE ONLY FOR WRONG SIZE/WRONG ITEMS. PLEASE EMAIL US TO PROVIDE INFORMATION (INCLUDING YOUR ORDER #) REGARDING YOUR NEEDS OF AN EXCHANGE AND WE WILL GLADLY ASSIST. 

ALL ORDERS ARE NON-REFUNDABLE UNLESS YOUR ORDER IS DELAYED DUE TO OUR MADE TO ORDER BUSINESS OPERATION/ PRODUCTION. 

IF YOU HAVE NOT RECEIVED TRACKING/SHIPPING CONFIRMATION BEYOND OUR POLICIES STATED PROCESSING TIME, YOU ARE ELIGIBLE FOR A REFUND UPON REVIEW (WE WILL CHECK FOR EMAIL CONFIRMATION AND ORDER NUMBER PRIOR TO A REFUND APPROVAL). 

 

**EXPRESS SHIPPING**

TO INQUIRE EXPRESS SHIPPING, EMAIL US PRIOR TO PLACING YOUR ORDER TO REQUEST APPROVAL FOR 2-3 BUSINESS DAY SHIPPING.FOR EXPRESS ORDERS, ONCE YOU'VE PLACED YOUR ORDER UPON EXPRESS APPROVAL, YOU WILL BE SENT AN INVOICE FOR THE EXPRESS FEE (MENTIONED IN THE EMAIL).

THE EXPRESS SHIPPING COST VARIES DEPENDING ON THE WEIGHT OF THE PRODUCT.EX. PRODUCTS OVER 1LB COSTS $50 TO EXPRESS SHIP DUE TO USPS/UPS FEES WHILE PRODUCTS UNDER 1LB WILL COST $23 TO EXPRESS SHIP.PRODUCTS OVER THE COST OF $200 WILL REQUIRE A SIGNATURE FOR DELIVERY.