SHIPPING AND REFUND POLICY:
STANDARD SHIPPING FOR MADE TO ORDER PIECES PROCESSING AND SHIPPING TAKES APPROXIMATELY 2-4 WEEKS.
SPRING/SUMMER READY-TO-WEAR PIECES (ONLY IF SPECIFIED) CAN TAKE UP TO 7-14 BUSINESS DAYS.
PRE-ORDER SHIPPING TAKES APPROXIMATELY 4-8 WEEKS, PLEASE SIGN UP FOR OUR EMAIL LIST INCASE OF EARLY SHIPMENT OR PRODUCTION DELAY UPDATES. YOU MAY ALSO CONTACT OUR CUSTOMER SERVICE TEAM VIA EMAIL FOR UPDATES CONCERNING YOUR PRE-ORDER.
IF YOUR ORDER IS DELAYED BEYOND 4-8 WEEKS, YOU'RE ELIGIBLE FOR A REFUND!
IF YOU HAVE NOT RECEIVED TRACKING/SHIPPING CONFIRMATION BEYOND OUR POLICIES STATED PROCESSING TIME, YOU ARE ELIGIBLE FOR A REFUND UPON REVIEW (WE WILL CHECK FOR EMAIL CONFIRMATION AND ORDER NUMBER PRIOR TO A REFUND APPROVAL).
RETURNS ARE NOT ALLOWED UNLESS YOU HAVE RECEIVED THE WRONG ITEM OR SIZE.
FOR STANDARD PIECES PROCESSING AND SHIPPING TAKES APPROXIMATELY 2-4 WEEKS. IF YOUR ORDER IS DELAYED, YOU'RE ELIGIBLE FOR A REFUND!
EXCHANGES ARE ONLY FOR WRONG SIZE/WRONG ITEMS. PLEASE EMAIL US TO PROVIDE INFORMATION (INCLUDING YOUR ORDER #) REGARDING YOUR NEEDS OF AN EXCHANGE AND WE WILL GLADLY ASSIST.
ALL ORDERS ARE NON-REFUNDABLE UNLESS YOUR ORDER IS DELAYED DUE TO OUR MADE TO ORDER BUSINESS OPERATION/ PRODUCTION.
IF YOU HAVE NOT RECEIVED TRACKING/SHIPPING CONFIRMATION BEYOND OUR POLICIES STATED PROCESSING TIME, YOU ARE ELIGIBLE FOR A REFUND UPON REVIEW (WE WILL CHECK FOR EMAIL CONFIRMATION AND ORDER NUMBER PRIOR TO A REFUND APPROVAL).