SHIPPING AND REFUND POLICY:
STANDARD SHIPPING FOR MADE TO ORDER PIECES PROCESSING AND SHIPPING TAKES APPROXIMATELY 2-4 WEEKS.
SPRING/SUMMER READY-TO-WEAR PIECES (ONLY IF SPECIFIED) CAN TAKE UP TO 7-14 BUSINESS DAYS.
PRE-ORDER SHIPPING TAKES APPROXIMATELY 4-8 WEEKS, PLEASE SIGN UP FOR OUR EMAIL LIST INCASE OF EARLY SHIPMENT OR PRODUCTION DELAY UPDATES. YOU MAY ALSO CONTACT OUR CUSTOMER SERVICE TEAM VIA EMAIL FOR UPDATES CONCERNING YOUR PRE-ORDER.
IF YOUR ORDER IS DELAYED BEYOND 8 WEEKS, YOU'RE ELIGIBLE FOR A REFUND!
IF YOU HAVE NOT RECEIVED TRACKING/SHIPPING CONFIRMATION BEYOND OUR POLICIES STATED PROCESSING TIME, YOU ARE ELIGIBLE FOR A REFUND.
WE'RE AN EMERGING BRAND YET STILL A SMALL TEAM WITH A LARGE DEMAND. WE WORK DILIGENTLY TO PRODUCE AND PROCESS ALL ORDERS WITHIN OUR GUARANTEED PRODUCTION TIMES. IN THE CASE THAT THERE ARE ANY DELAYS, CUSTOMERS WILL BE NOTIFIED ON OUR SITE OR THROUGH OUR EMAIL LIST. IF YOU WOULD LIKE TO RECEIVE EMAIL UPDATES DIRECTLY FROM OUR PRODUCTION TEAM, PLEASE BE SURE TO SUBSCRIBE!
RETURNS ARE NOT ALLOWED UNLESS YOU HAVE RECEIVED THE WRONG ITEM OR SIZE.
EXCHANGES ARE ONLY FOR WRONG SIZE/WRONG ITEMS. PLEASE EMAIL US TO PROVIDE INFORMATION (INCLUDING YOUR ORDER #) REGARDING YOUR NEEDS OF AN EXCHANGE AND WE WILL GLADLY ASSIST.
ALL ORDERS ARE NON-REFUNDABLE UNLESS YOUR ORDER IS DELAYED DUE TO OUR MADE TO ORDER BUSINESS OPERATION/ PRODUCTION.